FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcpj140w_all.jpg)
DCP-J140W
259 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
I cannot print using my Brother machine on a wireless network (Mac)
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Paper Jam
12.
When using the Microsoft® Word application with Borderless printing, the images are printing too small for the paper. (For Windows)
13.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
14.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
Print a web page from iPrint&Scan when using an Android™ mobile device.
17.
Can I print from or scan to Android™ Smartphone?
18.
Improve poor print quality.
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
21.
The edge of glossy paper is smudged.
22.
How do I know which side up my photo paper should be in the tray?
23.
The printer status is Offline or Paused.
24.
Ink Low
25.
Where can I get FaceFilter Studio and what can I do with this application?
26.
Where is the USB port on the machine?
27.
I'm using Macintosh. What is the PreScan option used for?
28.
Set up your Brother machine on a wireless network.
29.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
30.
Scan a document and e-mail it as an attachment (For Macintosh)