FAQs & Troubleshooting
Popular |
DCP-J125
194 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
How to identify your Operating System (OS).
3.
One or more of my colors are not printing (blank). What can I do?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Can I print from or scan to Android™ Smartphone?
7.
How do I know which side up my photo paper should be in the tray?
8.
Print using only the black ink cartridge when the Color cartridges have run out.
9.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
10.
Paper Jam
11.
Cannot print after a Windows 10 update (June 2020)
12.
When printing documents the characters appear ghosted, blurry, or doubled.
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
I still receive the error message "Paper Jam" after I removed the jammed paper.
15.
Change the printer driver settings (Windows/macOS)
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Open the Status Monitor
18.
Delete print jobs from the print queue.
19.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
20.
Download a file from the "Downloads" section and save it to Windows 8 computer.
21.
I cannot make borderless prints.
22.
I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
23.
I cannot print from my computer via USB.
24.
The printer status is Offline or Paused.
25.
Open the Control Panel (For Windows)
26.
Black Ink is still wet after printing on Glossy Paper (For PC Printing).
27.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
28.
Uninstall printer drivers (Linux)
29.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
30.
The edge of glossy paper is smudged.