FAQs & Troubleshooting
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DCP-7040
175 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Delete print jobs from the print queue.
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Can I use AirPrint with my Brother machine?
7.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
9.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
10.
Can I use non-Brother or third party supplies with the Brother machine?
11.
Can I print from or scan to Android™ Smartphone?
12.
I am using Windows. When I print a document, the printed page is blank. What should I do?
13.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
14.
How to identify your Operating System (OS).
15.
Locate files scanned with ControlCenter2 (For Macintosh)
16.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
17.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
18.
Scan multiple pages into one file instead of each scan being saved as a separate file.
19.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
20.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
21.
Which E-mail packages are compatible with ControlCenter3?
22.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
23.
What driver package format is supported by my Linux distribution?
24.
"ControlCenter needs to be updated." - macOS 10.15 Catalina
25.
Uninstall printer drivers (Linux)
26.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
27.
How do I clear vertical lines or streaks that appear in the copies I made?
28.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
29.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
30.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.