FAQs & Troubleshooting
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DCP-585CW
289 Results
1.
How do I know which side up my photo paper should be in the tray?
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Print using only the black ink cartridge when the Color cartridges have run out.
5.
Wireless setup is requesting a WPS PIN to complete the setup
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
8.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
9.
Replace Ink
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
Delete print jobs from the print queue.
12.
What is Brother iPrint&Scan?
13.
Can I print from or scan to Android™ Smartphone?
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
The printer status is Offline or Paused.
18.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
19.
Scan and save a document in PDF format (Scan to File)
20.
I cannot remove red-eye.
21.
I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
22.
I'm using Macintosh. What is the PreScan option used for?
23.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
24.
"Offline" appears on the Status Monitor.
25.
Cannot print after a Windows 10 update (June 2020)
26.
When I print images, the quality is not good (Linux)
27.
The downloaded driver's name is different from my machine's name. (Linux)
28.
Pre-Required Procedures (Linux)
29.
I cannot print using my Brother machine on a wireless network (Windows)
30.
I cannot print using my Brother machine on a wireless network (Mac)