FAQs & Troubleshooting
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DCP-185C
214 Results
1.
Can I print from or scan to Android™ Smartphone?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
4.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
5.
What driver package format is supported by my Linux distribution?
6.
I still receive the error message "Paper Jam" after I removed the jammed paper.
7.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
8.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
9.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
10.
Can third party ink be used to refill the ink cartridges?
11.
Is there a way to view how much ink is remaining?
12.
How do I load envelopes into my machine?
13.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
14.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
15.
I cannot save a file downloaded from the Brother support website (For Windows)
16.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
17.
Change the printer driver settings (Windows/macOS)
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
20.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
21.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
22.
Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
23.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
24.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
25.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
26.
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
27.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
28.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
29.
I'm using Macintosh. What is the PreScan option used for?
30.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)