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FAQs & Troubleshooting |
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1. 13/12/2022
How to identify your Operating System (OS).
2. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
3. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
4. 10/11/2021
Open the Control Panel (For Windows)
5. 05/03/2018
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
6. 25/03/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.
7. 20/02/2014
Check the firmware version.