1. 17/03/2023

I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.

2. 17/03/2023

The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)

3. 14/12/2021

I cannot scan from my computer via network. (For Macintosh)

4. 19/09/2018

When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.

5. 10/08/2018

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

6. 30/07/2018

I cannot scan from my computer via network. (For Windows)

7. 25/01/2018

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.

8. 07/04/2017

I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)

9. 25/03/2016

When I try to scan the document, the scanner application crashes. (OS X 10.11)

10. 24/03/2016

I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)

11. 18/11/2015

On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.