FAQs & Troubleshooting
![]() |
Latest |
![](/g/b/img/product/mfcj5340dw_us_eu_as.jpg)
MFC-J5340DW
138 Results
61. 28/06/2022
Print the Network Configuration Report
62. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
63. 25/04/2022
Where can I find my Brother machine's serial number?
64. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
65. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
66. 13/04/2022
I get a TS error when trying to print on a wireless network.
67. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
68. 11/04/2022
My Brother machine could not be found over the network when I installed drivers on my computer.
69. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
70. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)
71. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
72. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
73. 15/12/2021
I cannot connect my machine to a Windows 11 computer via USB.
74. 03/12/2021
(Video) Set up your Brother machine
75. 03/12/2021
I am experiencing issues sending a fax.
76. 02/12/2021
What is the recommended paper?
77. 01/12/2021
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
78. 30/11/2021
Change the Print Options to Improve Your Print Results
79. 30/11/2021
No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
80. 30/11/2021
Cannot Print XX or Print Unable XX
81. 30/11/2021
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
82. 30/11/2021
Printer Jam or Paper Jam
83. 30/11/2021
Set up your Brother machine on a wireless network (Windows/macOS)
84. 29/11/2021
Document is Jammed in the Bottom of the ADF Unit
85. 29/11/2021
A security warning appears when accessing Web Based Management via HTTPS.
86. 29/11/2021
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
87. 29/11/2021
Printer Locked
88. 29/11/2021
Paper Size Mismatch
89. 29/11/2021
Cover is Open
90. 10/11/2021
Open the Control Panel (For Windows)