FAQs & Troubleshooting
Latest |
PT-2430PC
91 Results
61. 19/05/2020
How do I create a label using a template? (P-touch Editor 5.x for Windows)
62. 19/05/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
63. 18/05/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
64. 13/05/2020
How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
65. 13/05/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
66. 16/04/2020
How do I install a tape cassette?
67. 16/04/2020
How to use the Numbering function (P-touch Editor Lite)
68. 15/04/2020
I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
69. 06/04/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
70. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
71. 11/12/2019
Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
72. 31/10/2019
What is the E/EL switch on the back of the P-touch labeler for?
73. 23/07/2019
How do I rotate objects? (P-touch Editor Lite)
74. 20/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
75. 12/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
76. 18/01/2019
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
77. 17/01/2019
The driver downloaded from the website cannot be installed.
78. 29/11/2018
The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
79. 16/08/2018
Can my printer use TZ/TZe tapes?
80. 22/12/2017
The top and base layers of the laminated tape are misaligned.
81. 28/09/2017
Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
82. 03/08/2017
The Windows Logo testing warning appears during installation. Is it OK to install the driver?
83. 14/01/2015
The LED is flashing. What should I do?
84. 06/01/2015
Error messages do not appear when using the USB connection of my printer.
85. 05/01/2015
I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
86. 12/03/2014
How do I change the setting of "mm" and "inches"? (P-touch Editor Lite)
87. 09/08/2013
I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
88. 20/08/2012
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
89. 27/06/2012
How do I print vertical text? (P-touch Editor 5.0 for Windows)
90. 09/07/2010
Power Supply (PT-2430PC)