FAQs & Troubleshooting
Latest |
MFC-J4620DW
282 Results
31. 17/03/2023
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
32. 17/03/2023
I can print but cannot scan via network. (For Windows)
33. 17/03/2023
Open the "Scanners and Cameras" and Properties.
34. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
35. 14/02/2023
Receive faxes on the computer for Windows (PC-FAX Receive)
36. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
37. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
38. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
39. 14/02/2023
When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
40. 14/02/2023
Scan a document in Windows 8 and Windows 10.
41. 14/02/2023
Transfer faxes to the PC when my machine has a mechanical issue.
42. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
43. 19/12/2022
Cannot Detect Ink Volume
44. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
45. 19/12/2022
Can third party ink be used to refill the ink cartridges?
46. 13/12/2022
Open the Status Monitor
47. 13/12/2022
How to identify your Operating System (OS).
48. 13/12/2022
Is there a way to view how much ink is remaining?
49. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
50. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
51. 12/10/2022
Turn off my Brother machine's Secure Function Lock feature.
52. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
53. 26/09/2022
Configure and use the Scan to Network feature (For Windows)
54. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
55. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
56. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
57. 01/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
58. 31/08/2022
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
59. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
60. 22/08/2022
Configure the Scan to Email Feature (Linux)