FAQs & Troubleshooting
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PJ-773
121 Results
1.
Installing the software
2.
The Wi-Fi® connection takes time.
3.
How do I connect my printer via Wi-Fi®?
4.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
5.
Printing from an Apple device (iPad, iPhone, iPod touch, etc.)
6.
The latest printer driver was successfully installed, but the driver did not update correctly.
7.
How do I turn the printer off?
8.
How to charge the rechargeable Li-ion battery
9.
Where can I find my Brother printer's serial number?
10.
Printing from an Android™ device
11.
P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
12.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
13.
Printing from a Windows PC or Mac
14.
How do I transfer templates to the printer?
15.
I cannot connect my printer to a Windows 11 computer via USB.
16.
This printer is not detected when establishing a Wi-Fi® connection.
17.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
21.
How do I transfer label templates with P-touch Transfer Express?
22.
How to identify the printer's firmware version
23.
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
24.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
25.
How to install Brother software on a computer not connected to the Internet
26.
Which options should I select in the Device Settings when I use the optional Roll Printer Case?
27.
What Android™ mobile application can I use?
28.
Using the Communication Settings (for Windows)
29.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
30.
How to install the rechargeable Li-ion battery (optional)