FAQs & Troubleshooting
Popular |
PDS-6000
62 Results
1.
"Document Jam/too Long" or "A document is jammed in the ADF."
2.
What driver package format is supported by my Linux distribution?
3.
Document misfeeds.
4.
How to identify your Operating System (OS).
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
"Multifeed" or "Multifeed is detected."
8.
No document in ADF.
9.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
10.
Change the image settings. (Using DS Capture)
11.
Change the paper settings. (Using DS Capture)
12.
My scanner gets warm.
13.
The scan speed is too slow.
14.
Replace Roller
15.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
TWAIN or WIA errors appear when starting to scan. (Windows)
18.
Cannot use my scanner connection the USB hub.
19.
Paper suitable for scanning
20.
Cannot find the scanner.
21.
ADF AFE R/W test error
22.
TWAIN errors appear when starting to scan. (Macintosh)
23.
My scanner is connected but it will not feed my document or do anything else.
24.
Scan using XSane or GIMP (Linux)
25.
Configure the Scan to Email Feature (Linux)
26.
Unknown error.
27.
Check the firmware version.
28.
Do not open the ADF cover when scanning.
29.
Bleed-through is seen in the scanned image.
30.
Pre-Required Procedures (Linux)