FAQs & Troubleshooting
Popular |
PDS-5000
62 Results
1.
"Multifeed" or "Multifeed is detected."
2.
Replace Roller
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
Document misfeeds.
5.
TWAIN errors appear when starting to scan. (Macintosh)
6.
My scanner gets warm.
7.
Unknown error.
8.
No document in ADF.
9.
The scanned image is skewed (crooked).
10.
"Document Jam/too Long" or "A document is jammed in the ADF."
11.
What driver package format is supported by my Linux distribution?
12.
Do not open the ADF cover when scanning.
13.
When I click "Scan" in my scanning software, an error message appears: "Cannot find the scanner" or "Operation system error".
14.
TWAIN or WIA errors appear when starting to scan. (Windows)
15.
Cannot use my scanner connection the USB hub.
16.
The scan speed is too slow.
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
My scanner is connected but it will not feed my document or do anything else.
19.
How to identify your Operating System (OS).
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Cannot find the scanner.
22.
Paper suitable for scanning
23.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24.
Uninstall Scan-key-tool. (Linux)
25.
The scanned documents are put into the incorrect order. (macOS)
26.
Delete a network scanner entry. (Linux)
27.
Pre-Required Procedures (Linux)
28.
The rollers are worn.
29.
My computer cannot find or is not recognizing the scanner when using a USB 2.0 port.
30.
Change the image settings. (Using DS Capture)