FAQs & Troubleshooting
Popular |
PDS-5000
62 Results
1.
Document misfeeds.
2.
"Document Jam/too Long" or "A document is jammed in the ADF."
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
"Multifeed" or "Multifeed is detected."
5.
Do not open the ADF cover when scanning.
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
No document in ADF.
8.
My scanner gets warm.
9.
What driver package format is supported by my Linux distribution?
10.
Change the paper settings. (Using DS Capture)
11.
The scan speed is too slow.
12.
Replace Roller
13.
Unknown error.
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
Paper suitable for scanning
16.
My scanner is connected but it will not feed my document or do anything else.
17.
ADF AFE R/W test error
18.
Cannot find the scanner.
19.
AFE LVDS test error
20.
TWAIN errors appear when starting to scan. (Macintosh)
21.
Change the image settings. (Using DS Capture)
22.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
23.
AFE R/W test error
24.
Check the firmware version.
25.
TWAIN or WIA errors appear when starting to scan. (Windows)
26.
Cannot use my scanner connection the USB hub.
27.
How to identify your Operating System (OS).
28.
Configure the Scan to Email Feature (Linux)
29.
Important points for specifying the scan area (Linux)
30.
USB R/W test error