FAQs & Troubleshooting
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MFC-J6930DW
340 Results
1.
(Video) Load A4/Letter paper
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
7.
(Video) Install Ink Cartridges
8.
Load A3, Ledger, or Legal Size Paper in Paper Tray #1 / Paper Tray #2
9.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Correct the Paper Feed to Clear Vertical Lines
12.
Check the Print Alignment from Your Brother Machine
13.
(Video) Load A3/Ledger paper
14.
How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
15.
The printer status is Offline or Paused.
16.
I cannot print on a wireless (Wi-Fi) network (Windows)
17.
Setup a Brother machine on a wireless (Wi-Fi) network.
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
Check the Print Quality
20.
(Video) Connect telephone line and power cords
21.
Load Envelopes in Paper Tray #1
22.
Add your Brother machine with AirPrint (macOS)
23.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
24.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
25.
Print as a Poster (Windows®)
26.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
27.
Set up a Scan to Network Profile
28.
Load Photo Paper in Paper Tray #1
29.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
30.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)