FAQs & Troubleshooting
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MFC-J6910DW
393 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
What is Brother iPrint&Scan?
6.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
7.
Paper Jam
8.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
9.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
10.
How do I load paper in paper tray#2?
11.
Make copies on Ledger paper?
12.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
13.
How do I know which side up my photo paper should be in the tray?
14.
One or more of my colors are not printing (blank).
15.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
16.
Protect your Brother machine against unauthorised access over the network
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
How do I load paper?
19.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
20.
How to identify your Operating System (OS).
21.
Unable to Print 5X
22.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
23.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
24.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
25.
Delete print jobs from the print queue.
26.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
27.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
28.
Can I print from or scan to Android™ Smartphone?
29.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
30.
Print using only the black ink cartridge when the Color cartridges have run out.