FAQs & Troubleshooting
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MFC-J625DW
368 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
What is Brother iPrint&Scan?
6.
How do I know which side up my photo paper should be in the tray?
7.
I still receive the error message "Paper Jam" after I removed the jammed paper.
8.
The printer status is Offline or Paused.
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
Load envelopes into my machine
11.
Paper Jam
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
15.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
16.
How do I load paper?
17.
Scan from the Brother iPrint&Scan application using Windows Phone.
18.
One or more of my colors are not printing (blank).
19.
I cannot find some option in the Printing preferences. (For Windows)
20.
The edge of glossy paper is smudged.
21.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
22.
Change the number of times my Brother machine rings before it answers.
23.
Document Jam
24.
When I print, the pages are smudged with ink.
25.
Delete print jobs from the print queue.
26.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
27.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
28.
Can I transfer faxes to the PC when my machine has a mechanical problem?
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
I cannot print using my Brother machine on a wireless network (Windows)