FAQs & Troubleshooting
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MFC-J475DW
304 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
Load paper in the paper tray
5.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
6.
I still receive the error message "Paper Jam" after I removed the jammed paper.
7.
The edge of glossy paper is smudged.
8.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
9.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
10.
How do I know which side up my photo paper should be in the tray?
11.
Load envelopes
12.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
16.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
17.
One or more of my colors are not printing (blank).
18.
Paper Jam
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
21.
Protect your Brother machine against unauthorised access over the network
22.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
23.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
24.
Install Starter Ink
25.
Store a Speed Dial number from my Brother machine's Caller ID History.
26.
Scan and save a document in PDF format for Macintosh (Scan to File)
27.
Document Jam
28.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
29.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
30.
Combine multiple scanned documents into a single file with PaperPort™