FAQs & Troubleshooting
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MFC-J415W
325 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
Load paper in the paper tray
3.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
Cover is Open
9.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Can I print from and scan to iPhone, iPod touch and iPad?
13.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
14.
How do I know which side up my photo paper should be in the tray?
15.
How do I load envelopes into my machine?
16.
What is Brother iPrint&Scan?
17.
Can I use AirPrint with my Brother machine?
18.
I am unable to change my Brother machine's Receive Mode.
19.
Configure a cover page for PC-FAX.
20.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
21.
Forward a fax to another fax machine when my machine has a mechanical problem.
22.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
23.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
24.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
25.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
26.
What do the messages "NG" or "Poor Line Condition" on the Transmission Verifieation Report mean?
27.
Can my Brother machine print a report to verify a fax I sent was received?
28.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
29.
I cannot install Brother drivers on Debian 10 or later (Linux)
30.
The printer status is Offline or Paused.