FAQs & Troubleshooting
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MFC-J245
237 Results
1.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
Print using only the black ink cartridge when the Color cartridges have run out.
4.
Load paper in the paper tray
5.
Paper Jam
6.
What is Distinctive Ring and how do I program it?
7.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
11.
I cannot install Brother drivers on Debian 10 or later (Linux)
12.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
13.
Unable to Print 5X
14.
Change the number of times my Brother machine rings before it answers.
15.
I'm using Macintosh. What is the PreScan option used for?
16.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
17.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
18.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
19.
Where can I find the ink cartridges for my new Brother machine?
20.
Change the printer driver settings (Windows/macOS)
21.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
22.
What is the recommended paper?
23.
I still receive the error message "Paper Jam" after I removed the jammed paper.
24.
Can I print from or scan to Android™ Smartphone?
25.
Can I use voice mail on the same line as my Brother machine?
26.
Load envelopes
27.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
30.
Delete print jobs from the print queue.