FAQs & Troubleshooting
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MFC-9420CN
298 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I cannot install Brother drivers on Debian 10 or later (Linux)
3.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
4.
White lines or bands or ribbing appear across the page.
5.
Toner smears when rubbed.
6.
Vertical black lines or streaks appear on the printout.
7.
Dirty spots are printed.
8.
Printouts have wrinkles or creases.
9.
Scan and save a document in PDF format (Scan to File)
10.
Why do paper jams occur when feeding envelopes?
11.
Can I print from or scan to Android™ Smartphone?
12.
I'm using Mac OS X. When I click on any button in the Control Center 2.0 the program crashes or freezes.
13.
Printouts have toner specks.
14.
White streaks or bands appears down the page.
15.
"JAM A1" / "JAM A2" error appears on the LCD. What should I do?
16.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
17.
What driver package format is supported by my Linux distribution?
18.
Color around the edge of printing is incorrect.
19.
Nothing is printed on the page or some colors are missing.
20.
The printer status is Offline or Paused.
21.
How can I activate/deactivate the Toner Save Mode?
22.
White spots appear.
23.
How do I replace the OPC belt cartridge?
24.
Change the printer driver settings (Windows/macOS)
25.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
26.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
27.
Lines appears across the page.
28.
Printouts are faint.
29.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
30.
The image is ghosted.