FAQs & Troubleshooting
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MFC-9010CN
267 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
What is Brother iPrint&Scan?
4.
No Paper
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Can I print from or scan to Android™ Smartphone?
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
Printouts are curled or wavy.
10.
Adjust color settings by using the custom setting in the printer driver
11.
What driver package format is supported by my Linux distribution?
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
I cannot install Brother drivers on Debian 10 or later (Linux)
17.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
18.
The printer status is Offline or Paused.
19.
Scan and save a document in PDF format (Scan to File)
20.
No Belt Unit
21.
What can happen if the wrong paper is used in your machine.
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
24.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
25.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
26.
Scan multiple pages into one file instead of each scan being saved as a separate file.
27.
Document Jam
28.
What kind of memory can I use?
29.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
30.
What is the BRAdmin Professional software used for?