FAQs & Troubleshooting
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MFC-8950DW
367 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
Duplex (two-sided) scan
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Wrinkles or creases
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
12.
Page skewed
13.
Curled or wavy
14.
The printer status is Offline or Paused.
15.
Document Jam
16.
What is Brother iPrint&Scan?
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
Can I print from or scan to Android™ Smartphone?
21.
What driver package format is supported by my Linux distribution?
22.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
23.
Jam MP Tray
24.
Lines across the page
25.
Jam Rear
26.
Jam Inside
27.
Jam Tray 1 / Jam Tray 2
28.
Reset the network settings to the factory default (video instructions).
29.
The print speed is slow.
30.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).