FAQs & Troubleshooting
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MFC-8910DW
362 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
6.
What is Brother iPrint&Scan?
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
Jam MP Tray
11.
Wrinkles or creases
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
Can I print from or scan to Android™ Smartphone?
15.
Page skewed
16.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
All black
19.
The print speed is slow.
20.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
23.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
24.
Replace Laser
25.
Replace Drum
26.
Replace Toner
27.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
28.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
29.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
30.
White lines down the page