FAQs & Troubleshooting
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MFC-8860DN
305 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
6.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
7.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
8.
Scan to Email does not work with Outlook2002, Outlook2003 or Outlook2007. What can I do?
9.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
10.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
11.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
12.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
13.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
14.
Can I print from and scan to iPhone, iPod touch and iPad?
15.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
16.
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
17.
I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
18.
The faxes I receive, copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
19.
How do I print an envelope from my computer?
20.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
21.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
22.
Change the printer driver settings (Windows/macOS)
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
I am asked to enter a password when starting the Remote Setup application. What is the password?
25.
Scan to Email does not work with Outlook2003 or Outlook2007. What can I do? (For ControlCenter3 Users)
26.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
27.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
28.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.