FAQs & Troubleshooting
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MFC-8380DN
326 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
Wrinkles or creases
7.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
8.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
9.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Why is the error message "Scan Unable XX" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
12.
Print a web page from iPrint&Scan when using an Android™ mobile device.
13.
Scan and save a document in PDF format (Scan to File)
14.
All black
15.
Select automatic 2-sided(duplex) or booklet print using my Windows computer.
16.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
17.
Transfer faxes to the PC when my machine has a mechanical problem
18.
Black toner marks across the page
19.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
20.
I cannot save a file downloaded from the Brother support website (For Windows)
21.
Can I print from or scan to Android™ Smartphone?
22.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
23.
What is the BRAdmin Professional software used for?
24.
The printer status is Offline or Paused.
25.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
26.
White spots or black spots at 3.7 in. (94 mm) intervals
27.
White lines across the page
28.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
What driver package format is supported by my Linux distribution?