FAQs & Troubleshooting
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MFC-8370DN
323 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
I still receive the error message "Replace Parts Drum" or "Replace Drum" after I replace the drum unit with a new one.
3.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
5.
Ghost
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Can I print from or scan to Android™ Smartphone?
8.
How do I adjust my Brother machine's tray use for copying, faxing, and printing?
9.
Wrinkles or creases
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
Toner specks
14.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
15.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
What is Brother iPrint&Scan?
18.
Can I print from and scan to iPhone, iPod touch and iPad?
19.
Select automatic 2-sided(duplex) or booklet print using my Windows computer.
20.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
21.
Can I use non-Brother or third party supplies with the Brother machine?
22.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
25.
Scan from the Brother iPrint&Scan application using Windows Phone.
26.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
27.
Locate files scanned with ControlCenter2 (For Macintosh)
28.
Which E-mail packages are compatible with ControlCenter3?
29.
What is Distinctive Ring and how do I program it?
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)