FAQs & Troubleshooting
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MFC-8220
222 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
What is the Network Shared printing?
5.
Print the Network Configuration page
6.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
7.
Can I print from or scan to Android™ Smartphone?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
10.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
11.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
12.
Delete print jobs from the print queue.
13.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
14.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
15.
How do I improve the copy or fax quality?
16.
What can happen if the wrong paper is used in your machine.
17.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
18.
Check the IP addresses of your PC and the Brother machine
19.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
20.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
21.
The paper is skewed when it's printed.
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
What driver package format is supported by my Linux distribution?
24.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
25.
Does NC-2200w work with Windows Vista?
26.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
27.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
The printer status is Offline or Paused.
30.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".