FAQs & Troubleshooting
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MFC-790CW
339 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
What is Brother iPrint&Scan?
4.
Scan and save a document in PDF format (Scan to File)
5.
Paper Jam
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
10.
Can I print from or scan to Android™ Smartphone?
11.
Replace Ink
12.
How do I load envelopes into my machine?
13.
What is Distinctive Ring and how do I program it?
14.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
15.
One or more of my colors are not printing (blank). What can I do?
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
Pre-Required Procedures (Linux)
18.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
The printer status is Offline or Paused.
21.
Stop my Brother machine from automatically redialing a number.
22.
The edge of glossy paper is smudged.
23.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
24.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
25.
Print using only the black ink cartridge when the Color cartridges have run out.
26.
I cannot remove red-eye.
27.
Where is the USB port on the machine?
28.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
29.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
30.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)