FAQs & Troubleshooting
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MFC-5460CN
280 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
3.
How do I know which side up my photo paper should be in the tray?
4.
One or more of my colors are not printing (blank). What can I do?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
How to identify your Operating System (OS).
7.
The edge of glossy paper is smudged.
8.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
9.
How do I clear the message "PAPER JAM" or "PRINTER JAM" from the display?
10.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
11.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
12.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
15.
What driver package format is supported by my Linux distribution?
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
The printer status is Offline or Paused.
20.
Can I program my Brother machine to forward the faxes I receive to another location?
21.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
22.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
23.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
24.
Cannot print after a Windows 10 update (June 2020)
25.
Protect your Brother machine against unauthorised access over the network
26.
Pre-Required Procedures (Linux)
27.
Scan and save a document in PDF format (Scan to File)
28.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
29.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
30.
Can I use voice mail on the same line as my Brother machine?