FAQs & Troubleshooting
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MFC-4800
184 Results
1.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
Delete print jobs from the print queue.
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Can I print from or scan to Android™ Smartphone?
8.
The machine does not print anything.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
When trying to print from Mac OS® X the print queue is stopped.
12.
Cannot print after a Windows 10 update (June 2020)
13.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
14.
Functions supported in the Windows 7 built-in drivers
15.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
16.
Why doesn't the machine answer when receiving a call?
17.
Pre-Required Procedures (Linux)
18.
Change the printer driver settings (Windows/macOS)
19.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
20.
Can I reduce the size of a received fax on this machine?
21.
What can happen if the wrong paper is used in your machine.
22.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
23.
I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
24.
Can I confirm that the FAX was sent correctly?
25.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
26.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
27.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
28.
When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
29.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
30.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?