FAQs & Troubleshooting
Popular |
MFC-3420C
172 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
"PRINTING" is frozen on the display of my Brother machine. How do I clear it?
3.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
4.
Pre-Required Procedures (Linux)
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
What driver package format is supported by my Linux distribution?
9.
I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
Cannot print after a Windows 10 update (June 2020)
12.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
13.
Change the printer driver settings (Windows/macOS)
14.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
15.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
16.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
17.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
18.
Can I print from or scan to Android™ Smartphone?
19.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
20.
What is Distinctive Ring and how do I program it?
21.
Can I confirm that the FAX was sent correctly?
22.
Functions supported in the Windows 7 built-in drivers
23.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
24.
When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
25.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
26.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty".
27.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
28.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
29.
Delete print jobs from the print queue.
30.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?