1.

The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).

2.

"PRINTING" is frozen on the display of my Brother machine. How do I clear it?

3.

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

4.

Pre-Required Procedures (Linux)

5.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

6.

What driver package format is supported by my Linux distribution?

7.

Can I print from and scan to iPhone, iPod touch and iPad?

8.

I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

9.

I cannot install Brother drivers on Debian 10 or later (Linux)

10.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)

11.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

12.

The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)

13.

The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

14.

Can I confirm that the FAX was sent correctly?

15.

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?

16.

Can I print from or scan to Android™ Smartphone?

17.

I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?

18.

What is Distinctive Ring and how do I program it?

19.

Cannot print after a Windows 10 update (June 2020)

20.

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

21.

The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).

22.

Change the printer driver settings (Windows/macOS)

23.

When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?

24.

What does "NG" or "ERROR" on the Transmission Verification Report mean?

25.

Delete print jobs from the print queue.

26.

How to identify your Operating System (OS).

27.

I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?

28.

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

29.

I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?

30.

When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?