FAQs & Troubleshooting
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HL-L2865DW
116 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
(Video) Paper is Jammed inside the Machine
2.
Protect your Brother machine against unauthorised access over the network
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
(Video) Paper is Jammed in the Output Paper Tray
5.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
6.
Manual Feed
7.
Toner Low or Prepare New Toner Cartridge
8.
No Toner
9.
Install the Brother Mobile Connect application (for mobile device)
10.
Self-Diagnostic
11.
Wrong Toner or Wrong Toner Cartridge
12.
I cannot print on a wireless (Wi-Fi) network (Windows)
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
Wireless setup is requesting a WPS PIN to complete the setup
15.
I cannot print using my Brother machine on a wired network (Windows/macOS)
16.
My Brother machine could not be found over the network when I installed drivers on my computer.
17.
(Video) Set up your Brother machine
18.
(Video) Load an Envelope (Manual Feed Slot)
19.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
20.
I cannot print full-page photos or images using Email Print.
21.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
22.
I cannot print on a wireless (Wi-Fi) network (Mac)
23.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
24.
Media Mismatch
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
How to identify your Operating System (OS).
27.
2-sided Disable or 2-sided Disabled
28.
Drum End Soon
29.
(Video) Paper is Jammed in the 2-sided Tray
30.
(Video) Paper is Jammed in the Back of the Machine