1. 27/03/2023

The printer status is Offline or Paused.

2. 22/08/2022

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

3. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

4. 16/07/2020

Cannot print after a Windows 10 update (June 2020)

5. 30/07/2018

I cannot print from my computer via network. (For Windows)

6. 27/10/2017

I cannot print from my computer via network. (For Macintosh)

7. 25/11/2014

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

8. 19/11/2014

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

9. 17/01/2014

I'm using my Brother machine in a Windows XP/ Windows Vista networked TCP/IP environment. I was able to print, but suddenly I cannot print. Why?

10. 23/10/2013

I'm using the Simple Network Configuration capabilities of Apple® Mac OS X. The printer appears in the "Print Center", "Printer Setup Utility", "Print & Fax", "Print & Scan" or "Printers & Scanners", but I cannot print.

11. 04/11/2011

I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.

12. 12/06/2007

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?