FAQs & Troubleshooting
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HL-5470DW
227 Results
1.
The print speed is slow.
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
Replace Drum
4.
What is Brother iPrint&Scan?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Replace Laser
9.
Jam Rear
10.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
11.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
12.
I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
13.
Jam Tray 1 or Jam Tray 2
14.
Replace Toner
15.
Add your Brother machine with AirPrint (macOS)
16.
Enable the Brother machine's network interface.
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
19.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
20.
Turn the Toner Save mode on or off
21.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
22.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
23.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
I cannot save a file downloaded from the Brother support website (For Windows)
26.
Print a web page from iPrint&Scan when using an Android™ mobile device.
27.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
28.
Can I print from or scan to Android™ Smartphone?
29.
Is my Brother machine compatible with Windows Vista?
30.
What driver package format is supported by my Linux distribution?