FAQs & Troubleshooting
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HL-5150D
131 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
3.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
4.
Delete print jobs from the print queue.
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
What kind of paper can I use?
7.
How do I factory reset the print server?
8.
I cannot use the "Modules Update" button on Web BRAdmin.
9.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
10.
The paper is skewed when it's printed.
11.
Does NC-2200w work with Windows Vista?
12.
How do I install additional memory?
13.
What driver package format is supported by my Linux distribution?
14.
The printer status is Offline or Paused.
15.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
16.
The printed letters are slanted, positioned incorrectly.
17.
I cannot install Brother drivers on Debian 10 or later (Linux)
18.
What is UPnP and SSDP?
19.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
20.
What are the expected yields of the consumables?
21.
What is the BRAdmin Professional software used for?
22.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
23.
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
24.
Cannot print after a Windows 10 update (June 2020)
25.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
26.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
27.
I cannot print from my computer via network. (For Macintosh)
28.
Functions supported in the Windows 7 built-in drivers
29.
Can I use non-Brother or third party supplies with the Brother machine?
30.
What can happen if the wrong paper is used in your machine.