FAQs & Troubleshooting
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HL-5040
170 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Does NC-2200w work with Windows Vista?
3.
How do I perform a factory reset?
4.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
5.
Change the printer driver settings (Windows/macOS)
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
8.
The printer status is Offline or Paused.
9.
What can happen if the wrong paper is used in your machine.
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
12.
Delete print jobs from the print queue.
13.
I've used the Java RPC software to change settings on my printer. Is there any way I can save the settings of one printer and send those settings to other printers?
14.
How do I factory reset the print server?
15.
How do I install the Optional Tray Unit? - For Europe and Asia/Oceania
16.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
17.
What driver package format is supported by my Linux distribution?
18.
Using the PING command to troubleshoot problems.
19.
The printer prints unexpectedly or it prints garbage.
20.
What kind of memory can I use?
21.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
22.
What is UPnP and SSDP?
23.
Cannot print after a Windows 10 update (June 2020)
24.
Can I print from or scan to Android™ Smartphone?
25.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
26.
I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
27.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
28.
Can I print using the IPP protocol on Windows XP?
29.
How do I change the print server password?
30.
What is the recommended paper?