1. 09/05/2022

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

2. 25/03/2016

The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.

3. 05/06/2014

I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.

4. 27/01/2014

I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?

5. 16/05/2013

Dirt appears on the back of paper.

6. 16/05/2013

The color of printouts are not what I expected.

7. 14/05/2013

Printouts have toner specks.

8. 10/05/2013

White streaks or bands appears down the page.

9. 10/05/2013

Lines appears across the page.

10. 08/05/2013

The image is ghosted.

11. 26/04/2013

Vertical black lines or streaks appear on the printout.

12. 25/04/2013

Nothing is printed on the page or some colors are missing.

13. 28/02/2013

When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)

14. 02/11/2011

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

15. 02/11/2011

When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.

16. 08/11/2010

When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.

17. 21/08/2009

I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?

18. 17/10/2006

Printouts have wrinkles or creases.

19. 17/10/2006

Ink smears when rubbed.

20. 16/10/2006

The printer prints unexpectedly or it prints incorrect characters.

21. 16/10/2006

White lines or bands or ribbing appear across the page.

22. 16/10/2006

Printouts are faint.

23. 16/10/2006

White spots appear.

24. 16/10/2006

Dirty spots are printed.

25. 30/03/2006

When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?