FAQs & Troubleshooting
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HL-2270DW
214 Results
1.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
5.
What is Brother iPrint&Scan?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
7.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
8.
The printer status is Offline or Paused.
9.
REPLACE TONER
10.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
REPLACE DRUM
14.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
15.
JAM DUPLEX
16.
Reset the print server to the default factory settings.
17.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
18.
Can I print from or scan to Android™ Smartphone?
19.
JAM TRAY 1
20.
Set up my Brother machine's automatic 2-sided(duplex) or booklet print.
21.
Print the Network Configuration page.
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
MEMORY FULL
24.
What is the BRAdmin Professional software used for?
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
Can I use AirPrint with my Brother machine?
27.
How to identify your Operating System (OS).
28.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
29.
What is Toner Continue Mode?
30.
Configure the Brother machine for a wireless network with a USB cable using the Wireless setup wizard on the Brother installer application