FAQs & Troubleshooting
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HL-2220
143 Results
1.
TONER LOW
2.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
3.
What kind of paper can I use?
4.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
5.
JAM INSIDE
6.
JAM TRAY 1
7.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
8.
Change the printer driver settings (Windows/macOS)
9.
JAM REAR
10.
REPLACE DRUM
11.
REPLACE TONER
12.
Turn the Toner Save Mode on or off.
13.
I cannot find some option in the Printing preferences. (For Windows)
14.
Page skewed
15.
The printer status is Offline or Paused.
16.
What is the recommended paper?
17.
Can I use AirPrint with my Brother machine?
18.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
19.
NO PAPER T1
20.
White lines across the page
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
The Drum LED is still on or flashing after I replace the drum unit with a new one.
25.
FUSER ERROR
26.
NO TONER
27.
FRONT COVER OPEN or FUSER COVER OPEN
28.
SIZE ERROR DX
29.
In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
30.
Print on labels and envelopes from the manual feed slot.