FAQs & Troubleshooting
I cannot print from my computer via USB.
The printer status is Offline or Paused.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
Cannot print after a Windows 10 update (June 2020)
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)