FAQs & Troubleshooting
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Innov-is XJ2
236 Results
1.
Using the embroidery needle plate cover
2.
Fabric puckers
3.
Tutorial videos on how to use the machine [Video instructions]
4.
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
5.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
6.
How do I adjust a stitch width or length?
7.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
8.
How do I hoop the fabric in the embroidery frame?
9.
Machine does not start to sew.
10.
Tips for sewing thin fabrics
11.
Tips for sewing thick fabrics
12.
How to use the Multi-purpose Screwdriver.
13.
How do I adjust the presser foot pressure?
14.
How do I Play the Tutorial Video?
15.
Cannot thread the needle.
16.
Data cannot be saved to the machine
17.
The App shows the message "No Supported Machines Found".
18.
About the threads and the bobbin case when embroidering
19.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
20.
How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
21.
Upper thread breaks.
22.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
23.
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
24.
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
25.
Where do I put the oil in my machine?
26.
The pattern transferred from the Artspira app does not appear on the screen of the machine
27.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
28.
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
29.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
30.
How to use the stitch pattern explanation function.