FAQs & Troubleshooting
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FAX-1840C
152 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
One or more of my colors are not printing (blank). What can I do?
3.
Delete print jobs from the print queue.
4.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
5.
When I print, the pages are smudged with ink. What should I do?
6.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
7.
How to identify your Operating System (OS).
8.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
The printer status is Offline or Paused.
11.
Functions supported in the Windows 7 built-in drivers
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
14.
Can I still receive faxes or calls when the machine is switched off?
15.
The edge of glossy paper is smudged.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
Change the printer driver settings (Windows/macOS)
18.
Can I reduce the size of a received fax on this machine?
19.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
20.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
21.
To install the printer driver easily using a tool. (Linux)
22.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
Can I print from or scan to Android™ Smartphone?
25.
How do I clear Machine Error 46?
26.
Can I set my Brother machine to forward the faxes I receive to another location?
27.
Can I print using only the black ink cartridge when the Color cartridges have run out?
28.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
29.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
30.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?