FAQs & Troubleshooting
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DS-640
50 Results
1.
Load Non-standard Size Document
2.
Load Standard Size Document
3.
Load Documents
4.
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
5.
Load a Plastic Card
6.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
Scanning and Other Problems
9.
Document Jam
10.
How to identify your Operating System (OS).
11.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
12.
What is Remote Setup?
13.
(Video) Clean the Scanner and Rollers
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
16.
I do not have or lost the black and white calibration sheet.
17.
Acceptable Documents
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
What driver package format is supported by my Linux distribution?
20.
Reset Your Brother Machine
21.
Printing/ Scanning with a mobile device
22.
Where can I download Brother iPrint&Scan application for Mac?
23.
(Video) Calibrate Your Brother Machine
24.
What is Power PDF?
25.
Uninstall the drivers. (macOS 13 or greater)
26.
The scanning speed is slow when scanning from my machine. (Windows)
27.
Update the Driver or Firmware for your Brother machine
28.
Set Up the Brother Machine Using Remote Setup (Windows)
29.
Calibrate Your Brother Machine
30.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)