FAQs & Troubleshooting
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DS-640
50 Results
1.
(Video) Clean the Scanner and Rollers
2.
Load Non-standard Size Document
3.
Scanning and Other Problems
4.
Load Standard Size Document
5.
(Video) Calibrate Your Brother Machine
6.
Update the Driver or Firmware for your Brother machine
7.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
8.
Check the firmware version.
9.
Acceptable Documents
10.
How to identify your Operating System (OS).
11.
What is Power PDF?
12.
Clean the Scanner and Rollers
13.
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
14.
What is Remote Setup?
15.
Load Documents
16.
Download a file from the "Downloads" section and save it to Windows 8 computer.
17.
Document Jam
18.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
19.
Calibrate Your Brother Machine
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
Uninstall Scan-key-tool. (Linux)
22.
Reset Your Brother Machine
23.
Check the Serial Number
24.
Change the General Settings Using Remote Setup
25.
Load a Plastic Card
26.
The scanning speed is slow when scanning from my machine. (Windows)
27.
What driver package format is supported by my Linux distribution?
28.
Change the brscan5 scan settings using XSane (Linux)
29.
Where can I download Brother iPrint&Scan application for Mac?
30.
Set Up the Brother Machine Using Remote Setup (Windows)