FAQs & Troubleshooting
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DS-640
49 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Load a Plastic Card
3.
Load Documents
4.
When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
Load Standard Size Document
7.
How to identify your Operating System (OS).
8.
(Video) Calibrate Your Brother Machine
9.
Scanning and Other Problems
10.
Download a file from the "Downloads" section and save it to Windows 8 computer.
11.
Acceptable Documents
12.
Document Jam
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
15.
Load Non-standard Size Document
16.
I do not have or lost the black and white calibration sheet.
17.
What driver package format is supported by my Linux distribution?
18.
(Video) Clean the Scanner and Rollers
19.
Scan a document using Brother iPrint&Scan. (Windows, macOS)
20.
Reset Your Brother Machine
21.
What is Remote Setup?
22.
Configure the Scan to Email Feature (Linux)
23.
Update the Driver or Firmware for your Brother machine
24.
Check the firmware version.
25.
Printing/ Scanning with a mobile device
26.
Install your Brother machine's software from Full Driver Package. (Windows)
27.
Scan a document longer than 37.5 cm (14.76 inches).
28.
Open the Control Panel (For Windows)
29.
Uninstall the Brother Software and Drivers (Windows)
30.
Important points for specifying the scan area (Linux)