FAQs & Troubleshooting
Popular |
DS-600
52 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How to identify your Operating System (OS).
3.
The scanner is connected but it will not feed paper or do anything else. (For Windows)
4.
Can I print from or scan to Android™ Smartphone?
5.
When I tried to scan the document, it is not feed properly and it jams or seems to feed from one side.
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
The scanner is connected but it will not feed paper or do anything else. (For Macintosh)
8.
I have upgraded my Macintosh to OS X 10.9, and now I cannot scan using the Image Capture software.
9.
I do not have or lost the black and white calibration sheet.
10.
When I press the "Scan" on my scanning software, I receive an error message that reads: "Please install scanner" or "The scan was aborted because the scanner is not powered on or not connected properly".
11.
I cannot save a file downloaded from the Brother support website (For Windows)
12.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
13.
Open the Control Panel (For Windows)
14.
I received a "Calibration failed" error message when attempting to calibrate my scanner. (For Windows)
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
What is the purpose of the PageManager 9 program?
17.
When I calibrate I get a "White-only" calibration message.
18.
The Brother scanner does not appear in the "Print & Fax", "Print & Scan" or "Printers & Scanners" Utility. (Mac OS X 10.4 -10.10)
19.
Calibrate your scanner. (For Macintosh)
20.
Calibrate your scanner. (For Windows)
21.
Can I scan a business card?
22.
Install the DSmobile Scan application. (For Windows users only)
23.
I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
24.
Open the "Scanners and Cameras" and Properties.
25.
Install the scanner driver (For Windows)
26.
Clean the scanner. (For Macintosh)
27.
Uninstall the scanner driver (For Windows)
28.
Turn off the scanner.
29.
What paper sizes are available in DSmobileSCAN II?
30.
I can no longer choose the program I want to use to scan a document. (For Windows)