FAQs & Troubleshooting
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DCP-J752DW
260 Results
1.
Paper Jam
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
How do I know which side up my photo paper should be in the tray?
5.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Can I print from and scan to iPhone, iPod touch and iPad?
8.
The scanner cover support has come off. (With Video Instructions)
9.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
10.
The printer status is Offline or Paused.
11.
Replace Ink
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
14.
I still receive the error message "Paper Jam" after I removed the jammed paper.
15.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
16.
Load paper in the paper tray
17.
Print using only the black ink cartridge when the Color cartridges have run out.
18.
Load envelopes
19.
Scan multiple pages into one file instead of each scan being saved as a separate file.
20.
What driver package format is supported by my Linux distribution?
21.
What is Brother iPrint&Scan?
22.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
23.
Combine multiple scanned documents into a single file with PaperPort™
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
Document Jam
28.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
29.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
30.
One or more of my colors are not printing (blank).