FAQs & Troubleshooting
Popular |
DCP-J715W
275 Results
1.
Load paper in the paper tray
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
What is Brother iPrint&Scan?
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
Can I print from or scan to Android™ Smartphone?
7.
Which E-mail packages are compatible with ControlCenter3?
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
How do I load envelopes into my machine?
10.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
11.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
12.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
13.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
14.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
15.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
16.
What driver package format is supported by my Linux distribution?
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
Load photo paper into my machine.
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
How to identify your Operating System (OS).
21.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
25.
One or more of my colors are not printing (blank). What can I do?
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
28.
Replace Ink
29.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
30.
I cannot print using my Brother machine on a wireless network (Mac)