FAQs & Troubleshooting
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DCP-J515W
264 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
What is Brother iPrint&Scan?
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
No Paper Fed
6.
Load paper in the paper tray
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
I cannot save a file downloaded from the Brother support website (For Windows)
11.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
12.
How do I know which side up my photo paper should be in the tray?
13.
The printer status is Offline or Paused.
14.
Replace Ink
15.
Can I print from or scan to Android™ Smartphone?
16.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
17.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
18.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
19.
How do I load envelopes into my machine?
20.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
21.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
22.
Scan from the Brother iPrint&Scan application using Windows Phone.
23.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
24.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
25.
Load photo paper into my machine.
26.
Print using only the black ink cartridge when the Color cartridges have run out.
27.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
28.
Locate files scanned with ControlCenter2 (For Macintosh)
29.
Change the printer driver settings (Windows/macOS)
30.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.