FAQs & Troubleshooting
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DCP-J1100DW
297 Results
1.
(Video) Load A4/Letter paper
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
Brother iPrint&Scan cannot find my Brother machine (macOS)
8.
What is Brother iPrint&Scan?
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
(Video) Install Ink Cartridges
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Download a file from the "Downloads" section and save it to Windows 8 computer.
14.
The printer status is Offline or Paused.
15.
Other Problems
16.
Setup a Brother machine on a wireless (Wi-Fi) network.
17.
Out of Memory
18.
Print using only the black ink cartridge when the Color cartridges have run out.
19.
Document Jam
20.
Add your Brother machine with AirPrint (macOS)
21.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
22.
Combine multiple scanned documents into a single file with PaperPort™
23.
Printing is slow or printed images are too dark (Windows)
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
26.
Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
27.
No Ink Cartridge
28.
No Paper / No Paper Fed
29.
What driver package format is supported by my Linux distribution?
30.
(Video) Unpack your Brother machine