FAQs & Troubleshooting
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DCP-B7640DW(B)
141 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
2.
(Video) Paper is Jammed in the 2-sided Tray
3.
Install the Brother Mobile Connect application (for mobile device)
4.
(Video) Paper is Jammed in the Paper Tray
5.
Document Jam
6.
Out of Memory
7.
Wireless setup is requesting a WPS PIN to complete the setup
8.
(Video) Paper is Jammed in the Back of the Machine
9.
(Video) Paper is Jammed inside the Machine
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
(Video) Set up your Brother machine
12.
The printer status is Offline or Paused.
13.
I cannot print full-page photos or images using Email Print.
14.
Cartridge Error
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
What driver package format is supported by my Linux distribution?
17.
(Video) Load an Envelope (Manual Feed Slot)
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
19.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
20.
Check the remaining ink or toner level (Linux)
21.
I cannot print on a wireless (Wi-Fi) network (Windows)
22.
(Video) Document is Jammed under the Document Cover
23.
Protect your Brother machine against unauthorised access over the network
24.
Cannot Scan ##
25.
Toner Ended
26.
Cannot Detect
27.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
28.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
29.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
30.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network