FAQs & Troubleshooting
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DCP-8155DN
294 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
What is Brother iPrint&Scan?
8.
Duplex (two-sided) scan
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
Can I print from or scan to Android™ Smartphone?
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
The printer status is Offline or Paused.
15.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
16.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
17.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
18.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
19.
Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
Protect your Brother machine against unauthorised access over the network
22.
What driver package format is supported by my Linux distribution?
23.
Replace Laser
24.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
25.
Jam Inside
26.
Jam Tray 1 / Jam Tray 2
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
Jam MP Tray
29.
Replace Toner
30.
Replace Fuser